Hire Policy

Wheelchair Safety

Our wheelchair user safety policy ensures that our passengers are transported in the safest possible manner by using appropriate restraints to secure both manual and electric wheelchairs. Passengers who are travelling in their wheelchairs are expected to wear 3 point portable seat belt systems provided. Wheelchair users who can transfer to a minibus seat are strongly encouraged to do so for safety reasons. Where there are more than 2 wheelchair users who cannot transfer to a seat in the minibus, we would expect the user group to provide an escort to ensure that the minibus can be evacuated safely in the event of a fire or accident. We do not unfortunately have any passenger assistants or escorts available.

Driver Availability

Where at all possible we encourage our member groups to nominate 1-2 drivers who will train to drive for your organisation. We will provide one free MiDAS training place, taking only 1 day of your time and giving a nationally recognised 4yr qualification in safe minibus driving. A small pool of volunteer drivers are available on request, but bookings cannot be guaranteed unless we have a voluntary driver willing to drive for your group.